Privacy Policy

Last updated: February 10, 2026

Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and company information when you sign up or book a call
  • Payment information processed through Stripe (we do not store credit card details)
  • Communication history when you contact support@chiefscale.com
  • Information about your target market and outbound campaign preferences

We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

  • Provide and deliver the outbound revenue services you request
  • Process payments and send billing confirmations
  • Schedule and manage discovery calls through Calendly
  • Send service updates, technical notices, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve our service
  • Detect and prevent fraud or abuse

We do not sell your personal information to third parties. We do not use your data to train AI models or share it with data brokers.

Third-Party Services

Stripe

We use Stripe to process payments. Stripe may collect and store your payment information according to their privacy policy. We receive only basic transaction data and do not store your full credit card information.

Calendly

We use Calendly to schedule calls. When you book a call, Calendly collects your name, email, and scheduling preferences according to their privacy policy.

PostHog

We use PostHog for product analytics to understand how visitors use our website. PostHog may collect anonymous usage data, including pages viewed and buttons clicked. You can opt out of analytics tracking in your browser settings.

Resend

We use Resend to send transactional emails. Resend processes email addresses and message content according to their privacy policy.

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activity. This includes:

  • Essential cookies required for the website to function
  • Analytics cookies to understand how you use our site
  • Preference cookies to remember your settings

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you cancel your subscription, we retain basic account information for 90 days before permanent deletion.

Payment records are retained for 7 years to comply with tax and accounting regulations.

Your Rights

Depending on your location, you may have the following rights:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing activities
  • Export your data in a portable format
  • Withdraw consent where we rely on consent to process your data

To exercise these rights, contact us at support@chiefscale.com. We will respond within 30 days.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Email: support@chiefscale.com

Start Now